Business Terms & Order Process
We are a merchant exporter specializing in organic food powders. All sales are conducted through direct business inquiry.
How to Order
- Contact us for product availability and pricing
-
- Receive quotation based on your requirements
- Confirm order via email / written agreement
- Process payment as per agreed terms
Our Commitment
- ✅ FSSAI certified products
- ✅ Lab test certificates available
- ✅ Quality guarantee as per agreed specifications
- ✅ Export documentation support
Refund/Replacement Eligibility:
- Refunds or replacements will only be processed if the product is found to be defective, damaged during transit, or incorrect as per your order.
- Customers must notify us within 7 days of delivery with relevant proof (photos/videos).
Non-Refundable Conditions:
- Products once opened, used, or tampered with cannot be refunded due to food safety and hygiene concerns.
- Minor variations in color, texture, or aroma of powders are natural in organic products and do not qualify as defects.
- Refunds will not be issued for bulk orders exported unless there is a clear quality issue verified by lab reports or agreed specifications.
Process:
- Contact us at info@indirootexims.com with your order details and issue.
- Our team will verify and confirm eligibility.
- If approved, refund/replacement will be processed as per the agreed business terms.
For bulk inquiries and export orders, please
contact us directly.